How to Use Your Health Insurance

All eligible Canadian residents and registered international students must present valid proof of health care coverage prior to receiving medical services. Upon visiting a medical service provider you will be required to present your UHIP card. If visiting a preferred provider (i.e. a provider that accepts UHIP), the health care or medical provider will record your information and bill Sun Life, the insurance provider, directly towards medical consultation fees.

MAKING A CLAIM:

In the event that you are billed for medical consultation fees, you will need to request reimbursement from Sun Life. To request reimbursement, you must complete a Claim Form and get an official receipt for services from the health care or medical provider (be sure to keep a photocopy of your bill). Completed forms must be submitted directly to Sun Life. To learn more about submitting a claim, visit the UHIP website. For additional information, please refer to the following Sun Life webcasts:

• Printing and Submitting a Claim Form
• How to Check the Status of a Claim
• How to Sign Up for Direct Deposit

Important note: Some health care providers may charge the Ontario Medical Association rate – a significantly higher rate than UHIP or OHIP. You will be reimbursed the UHIP rate only. It is important to speak with the health care provider beforehand about medical rates.

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Health Care Providers at the University of Toronto

The University of Toronto health clinics provide registered students with health care services similar to those offered by a family doctor.

St. George Campus
U of T Health Services
214 College Street, 2^nd Floor
Koffler Student Services Centre
Telephone: (416) 978-8030

Note: Dependent spouses and partners enrolled in UHIP may also access the Health Services clinic. Clinic access is extended to adult dependents only; Health Services is unable to accommodate children.

University of Toronto at Mississauga (UTM)
Health and Counselling Centre
Room 1123, South building
3359 Mississauga Road North 
Telephone: (905) 828-5255

University of Toronto at Scarborough (UTSC)
Health and Wellness Centre 
Room SL-270 
1265 Military Trail 
Telephone: (416) 287-7065
Email: health-services@utsc.utoronto.ca


Counselling & Psychiatric Services:
Each of the three campuses' health centres include counselling and psychiatric services as part of their complement of services.

Counselling and Psychological Services (St. George Campus)
214 College Street, Main Floor
Koffler Student Services Centre
Telephone: 416-978-8070

Health and Counselling Centre—Counselling and Psychiatric Care (UTM)
(contact the Health and Counselling Centre - above)

Health and Wellness Centre—Counselling Services (UTSC)
(contact the Health and Wellness Centre - above)
 

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Additional UofT Services

All registered students at the University of Toronto have access to the following services and centres, independent of UHIP or OHIP coverage:

David L. MacIntosh Sport Medicine Clinic 
U of T Athletic Centre
55 Harbord St. (southeast corner of Spadina Rd.and Harbord St.)
Phone: 416-978-4678

The Sports Clinic
Recreation, Athletics and Wellness Centre (UTM)
3359 Mississauga Road North
Phone: 905-820-9292
 
Family Care Office 
Koffler Centre
214 College Street
Phone: 416-978-0951 
E-mail: family.care@utoronto.ca

U of T Sexual Education & Peer Counselling Centre
Room 101-102
91 St. George Street
Counselling Line: 416-978-8732
Administrative Line: 416-978-3100 
E-mail: sex.ed@utoronto.ca


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Preferred Health Care Network

Not all health care and medical providers will bill Sun Life directly. You may be charged upfront for hospital or medical services. It is important to visit a  preferred provider (i.e. a provider that accepts UHIP) in order to guarantee coverage.

To find a preferred health care provider, visit the International Health Care Network. This online search tool is designed to find a preferred network provider closest to you. You may easily register using your email address and UHIP policy number (050150).

For your convenience, below is a list of preferred hospitals closest to the University of Toronto campus. Please refer to the UHIP website for a complete list of preferred hospitals in Ontario.
 
Hospital for Sick Children
555 University Avenue
Toronto, ON
416-813-1500

Mount Sinai Hospital
600 University Avenue
Toronto, ON
416-596-4200

St. Michael's Hospital
30 Bond Street
Toronto, ON
416-360-4000

Rouge Valley Health System

• Centenary Site

The Scarborough Hospital

• General Division

• Grace Division

• Toronto General

• Toronto Western

• Princess Margaret