If something goes wrong while you are abroad, there are a number of resources available to help.
It is important to familiarize yourself with your local emergency support system while you are abroad. Make sure you know the contact information for the local fire, police, ambulance, hospital and reliable taxi services. When going to the police station or hospital, if it is possible, inform someone who is not accompanying you of your whereabouts.
Your host program or host university's international office can be an excellent resource in a personal crisis or emergency. They may be able to refer you to local resources or help you get in contact with resources at home.
In the event of a large-scale or legal emergency, you should contact the nearest Canadian (or your own country's) consulate/ embassy. You can register with DFAIT prior to arriving in your destination country, so that your information is readily available in case of an emergency.
Contact U of T
When you are participating in a U of T sponsored program (i.e., an activity sanctioned by a U of T academic division or office) and have registered with the Safety Abroad Database, you will have access to the Safety Abroad Office's Emergency Assistance System. Please review your Emergency Contact Card or the Safety Abroad Office web pages for more details.
If you are accessing the emergency assistance system, please note that you will be required to leave:
- your name,
- your U of T student number,
- a telephone number where you can be contacted and
- a brief description of the problem.
Please Note: During normal business hours you may call collect.
The appropriate staff member will contact you as early as possible. Please note, however, that this may be up to 24 hours or more depending on the emergency situation and disruptions to telephone or email service.